Messaging

Keep Everyone Updated


Everyone needs to be informed before, during and after the event to maximize their experience. Use the Message Library and Community™ messaging to ensure that attendees and exhibitors know what to expect.

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Successful events have a communication strategy before the event launches, during the event, and after it is over.

Event participants need to know the mechanics around how to login, attend and what to expect. Let them know what's new and how to focus their attention on the topics, sessions and sponsors they care about the most.  

Messaging Keeps Everyone Informed & Updated


  • The email Message Library delivers notifications, reminders, welcome emails, custom messages and newsletters.
  • Create a branded header and footer along with standard messaging options and apply them to all messages.
  • Customize site messages that notify, remind and update automatically. 
  • Turn on session notifications and reminders to automate schedule changes and remind people when it's time to attend.
  • Use newsletters to send people back to the platform to look at sponsors, highlighted sessions and content.
  • Segment messaging by attendee type or demographic fields to message specific segments of the audience.
  • Use email reports to view delivery status, who has opened messages and if they clicked.
  • Turn on Community messaging so attendees can message each other and exhibitors can message attendees.

 Set Up Messaging

Setup the email Message Library with a default header, footer and options. Customize site messages and turn off any that you don't want to send.  Turn on messaging in Community™ for attendees and exhibitors to send messages.

 Notify & Remind

Customize site messages to provide updates for site functions like password changes or login instructions. Turn on reminders for individuals to login, attend sessions or for exhibitors to update and add content.

 Customize Email Outreach

Send custom emails and newsletters to all attendees or segment messaging by attendee type or demographics.  Use newsletters to update the audience on forum discussions, sessions and exhibitors.

Automate Notifications & Reminders


Email messaging is a tried and true way to reach an audience before, during and after the event and ensure messaging is delivered.  Site messages are triggered automatically based on attendee and exhibitor activity. Custom messages and newsletters focus attention on what's new, important, or actions they need to take.

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